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Privacy Policy

Walia Privacy Policy

Overview
Walia.us recognizes the value of privacy for our community members and guests. This privacy notice outlines specific details on how Walia’s text messaging service collects and processes your personal information.

Scope
This notice applies to our practices for collecting and disseminating information through the Walia.us text messaging service (“we”, “us”, or “our”) and is intended to provide an overview of our practices when collecting and processing personal information.

How We Collect Information
We collect personal information in the following circumstances:

  • Direct Collection: when you provide information by responding to text messages.
  • From Walia.us Sources: when we import your contact information from Walia.us systems and databases.
  • Call Data: when our platform, using Goto gathers information as you interact with the service.

What Type of Information We Collect

  • Direct Collection: We collect opt-out preferences and the content of your text message responses.
  • Collection from Walia.us Sources: We import personal information including your first and last name, and phone number.
  • Automated Collection: We automatically collect device status, carrier, country association of the phone, delivery status, and error codes indicating why a message was not delivered.

How This Information Is Used
We use the personal information collected to communicate with you regarding Walia.us operations and services, including:

  • Public Health and Safety: Ensuring your well-being or the well-being of others in our community.
  • Updates: Keeping you informed of important dates or activities specific to your relationship with Walia.us.
  • Promotional Activities: Sharing opportunities that may be of interest to you, including incentives, discounts, and offerings through various Walia.us services.

With Whom This Information Is Shared
We do not sell or rent your personal information. 

We require our service providers to maintain the confidentiality of your personal information and do not allow them to use or share your information for any purpose other than providing services on our behalf.

We may also share your personal information when required by law, or when we believe sharing will help protect the safety, property, or rights of our employees, and guests.

What Choices You Can Make About Your Information
If you wish to unsubscribe from our text messages, you can reply with words such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’. To re-subscribe, reply with ‘start’, ‘yes’, or ‘unstop’.

Please note that unsubscribing from one campaign will not remove you from others, nor will it delete your information from Walia.us systems.

How Information Is Secured
Walia.us recognizes the importance of securing the information we collect and maintain. We strive to protect your personal information from unauthorized access and damage through reasonable security measures, including physical, administrative, and technical safeguards.

Privacy Notice Changes
This privacy notice may be updated periodically. We will post the date of the last update at the top of this privacy notice.

Who to Contact With Questions or Concerns
If you have any concerns or questions about how your personal data is used, please contact us at privacy@walia.us or through our main office at [Your Business Address Here].

This policy is designed to ensure transparency and protect the personal information of all individuals interacting with Walia’s text messaging service.